Monthly Archives: August 2010

http://www.campaignmonitor.com/blog/post/3242/the-new-campaign-monitor-office/ I’m totally jealous of Campaign Monitor’s new offices. My professional career has consisted entirely of open layout offices. Everyone sitting at long tables with no privacy. Just to take a phone call you have to wander off and hijack … Continue reading →

A lot of people talk about Experience Design. A lot of people don’t know what that really means and equate it with UI or usability. They’re missing the point. Sensory Design from AudiWorld.com The Audi “Nose Team” tracks down unpleasant … Continue reading →

A good survey of best practices and patterns for effective help content. If content is the red-headed stepchild of web development, help content is even less popular. No one wants to create it or maintain it. When it does exist, … Continue reading →